Accessibility statements for Evli’s digital services

This statement was first created on December 21, 2020 and last updated on April 12, 2020.

This accessibility statement concerns the services found on https://www.evli.com including Evli Digital asset management service located at https://content.evli.com/vp2/evlidigital.

Normative accessibility compliance status

Currently the sites are mainly compliant with the accessibility standards, but some of the content does not completely adhere to accessibility standards.

Known accessibility issues

Users may encounter certain issues on the website. Below is a list of known accessibility issues. Please contact us if you notice an issue that has not been listed.

If you need assistance in completing tasks that are currently not accessible, please contact our Investor Service by phone (Tel. +358 9 4766 9701; Mon-Fri 9.30 am. - 4.30 pm.).

Perceivable

Evli Digital wealth management service has text that is difficult to read

Sighted users may have trouble reading the text due to insufficient contrast between text and its background.  

Accessibility requirements that are not met

1.4.3 Contrast (Minimum)

Some PDF files are not fully accessible

Some PDF downloads (for instance interim financial reports and fund specific documentation and fund ESG reports) are not fully accessible. We are currently working on making all PDFs published since 23.9.2018 accessible during 2021. This statement will be updated as PDF issues are being resolved or found unreasonable to resolve.

Accessibility requirements that are not met

1.1.1 Non-text content
1.3.1 Info and relationships
1.3.2 Meaningful sequence

Operable

Fund specific pages are being renewed

We are working on updates for our Fund specific pages  in 2021. Changes include improvements for making funds related details better accessible and information on the page more clear. At the same time the fund specific documentation will also be updated taking into account accessibility issues. 

Accessibility requirements that are not met

2.4.6 Headings and labels

Evli Digital asset management service

There are some issues that currently reduce the accessibility of the Evli Digital asset management service. These include:

• Keyboard navigation.
  Some parts of the website cannot be accessed with a keyboard.
  
  
• Screen reader use.
  Screen reader users can’t access all parts of the service and lack navigational cues to help them navigate the service.

Accessibility requirements that are not met

2.1.1 Keyboard
2.4.6 Headings and labels

The known issues in the Evli Digital asset management service will be remediated during the first half of 2021.

Non-accessible content

Not part of the legislation’s scope

The website includes PDF files that have been published before September 23, 2018 which may not be accessible.

Unreasonable Burden

Evli website includes industry standard infographics and data visualizations which do not have an equivalent text-based alternative as appropriate alternative format does not exist. However, clients who are not able to perceive these graphics can review similar data in a table format or contact our Investor Service (Tel. +358 9 4766 9701; Mon-Fri 9.30 am. - 4.30 pm) to get help with data interpretation.

This statement was first created on December 21, 2020 and last updated on April 12, 2021.

This accessibility statement concerns the services found under https://m2.evli.com and My Evli mobile application Android and iOS versions to be released by April 2021.

The collection of services known as My Evli includes for instance the following sections:

• Current version of the My Evli online service (identified by URL beginning with https://m2.evli.com/m2/)
• Previous version of the My Evli online services (identified by URL beginning with https://m2.evli.com/secure/)
• New client registration and client data update (identified by URL beginning with https://m2.evli.com/eclient/)
• My Evli mobile application for Android and iOS

Normative accessibility compliance status

Currently the sites are mainly compliant with the accessibility standard, but some of the content does not completely adhere to the standards.

Known accessibility issues

Below you will find information about accessibility issues we are aware of and how we plan to remediate them.

If you need assistance in completing tasks that are currently not accessible, please contact our Investor Service (Tel. +358 9 4766 9701; Mon–Fri 9.30 am. - 4.30 pm.)

Perceivable

Use of low contrast text and icons

All sighted users may find some text and icons difficult to read and perceive because of color combinations used in the service.

Accessibility requirements that are not met

1.4.3 Contrast (Minimum)

Operable

Contemporary My Evli

Our current My Evli online service was audited for accessibility in late 2020. We are currently working on correcting the discovered accessibility issues that relate to the following themes:  

1. The Android application’s keyboard navigation
   Some parts of the application cannot be navigated with a keyboard.
2. Support for screen readers
   Screen reader users face navigation problems similar to keyboard users, but additionally may miss out information that is only presented visually.  

Accessibility requirements that are not met

2.1.1 Keyboard
2.4.6 Headings and labels

New customer registration and customer data update

New customer registration and customer data update is not fully accessible. We are currently working on this and the plan is to renew this section during 2021. The aim is to improve accessibility simultaneously with the renewal process.

Accessibility requirements that are not met

1.4.3  Contrast (minimum)
2.4.3  Focus order
2.4.6  Headings and labels

Non-accessible content

Unreasonable Burden

The older version of My Evli online services

The older version of My Evli is not fully accessible. Functionalities on previous generation are being discontinued during 2021 and will be re-created in accessible format in the current My Evli.